I didn't want to do it. The voices (or really lack there of from their "premium support" (<=laughable) department made me do it. Use Web 2.0 against them they said, and I unfortunately made the call. Broken promises, third and fourth chances, but now I say "no more" and "death to you Socialtext." May you enjoy your way to the darkpool or whatever they call that when start-ups go under.
You see I am a simple man. An end-user. I don't particularly care about your "revolutionary features" or "product roadmaps", I just want the damn thing to work. And that's the problem with you Socialtext, you just don't. Whether it be your flaws in tagging, archaic wisiwyg editor, terrible CSS coding, just to name a few.....you are a failure and now everyone needs to hear it.
I gag everytime I hear the words "Best in Breed" and your name together. Winner in Gartner's Magic Quadrant, well the Magic has "run out" for you my friend. "Leader in Enterprise Wikis?", if that is the case well I really, really, don't want to see who's second. You have been living a lie for months and now I will bring the truth to the light of day.
Thats the purpose of this blog, not to bash Socialtext because it hasn't been all bad (note: I will be doing plenty of that), but to warn others from making the same mistakes we made in purchasing Socialtext.
So that is it for now. Please continue to subscribe if you are thinking of heading down this road because you are headed for heartbreak if you do. I shall talk with you in the future and lay-out some of the horrific occurrences of our past and how we got to this point. If you have had similar experiences please comment or leave your own. I hope not to make this a smear campaign but more of a "Socialtext Wiki Support Group" for those who have been damaged by this dishonest manipulative force.
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